Heavy Embroidery Navratri Special Kurti

• Hand wash only
• Wash inside out
• Dry in shade
• Low heat iron

We offer fast and reliable shipping across India!

• Order Processing Time: 1–2 business days
• Delivery Time: 3–7 business days, depending on your location
• Shipping Charges: FREE Shipping on all orders
• Tracking: You'll receive a tracking link via SMS/email once your order is shipped

🛑 Order Cancellation Policy

At Kosha Ethnic, we carefully process every order with love and attention to ensure timely dispatch. Hence, we request you to place your order thoughtfully.

If you wish to cancel a confirmed order, please note:

• 🧾 A ₹200 cancellation charge will be deducted from your refund amount to cover processing, packaging, and payment gateway charges

• ❌ Orders once shipped cannot be cancelled under any circumstances

We appreciate your understanding as a growing Indian brand, and your support helps us continue to offer handcrafted fashion with care and fairness.

At Kosha Ethnic, we take pride in delivering quality products crafted with love and care. As each piece is specially curated, we follow a No Return Policy. However, we do offer Exchange only in case of genuine damage or defect.

🔁 Exchange Policy (Damage-Only)

We offer exchange only if:

• The product is received in damaged or defective condition

• The issue is reported within 24 hours of delivery

• Unboxing video is provided (mandatory for claim)

📸 Mandatory Unboxing Video

To be eligible for an exchange, please record a clear unboxing video:

• Start recording before opening the package

• Show product clearly along with the defect/damage

• Video should be unedited and complete

This helps us verify the issue and process your exchange smoothly.

📝 Steps to Request an Exchange

1. Email us within 24 hours of delivery
   📩 koshaethnic@gmail.com | 📱 +91 93272 29085

2. Mention your order ID and attach:

   • Unboxing video

   • Clear images of the defect

3. Our team will verify and respond within 2 business days